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Support Hotline 465x275

We are happy to help you!

Your home dealer takes care of your fleet, we take care of all questions concerning your service card!


You need support. We will find a solution. 

If you have any questions about card matters, you are in good hands with us. Both when on the road and when dealing with organisational issues in the aftermath of a card use.

24h emergency call to lock card

Card stolen or lost? 

Please contact us directly. 
Then you are on the safe side!

+800 88226226 or +49 6027 509-666

Frequently asked questions.

Quick help with a few clicks.
You can find many answers to your questions conveniently below.

Support form

Couldn't find the answer to your question in the FAQs? 
Send us a message! 

Our international Customer Service team will be happy to help you.

I am already a customer (Mercedes ServiceCard / UTA)*

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Do you have a complaint?

We are sorry. Use our PDF complaint form and let us know your concern.
Our international Customer Service team will take care of a solution!

Complaints form

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Customer Service Hotline 

Any questions? +49 6027 509-567. 
We are there for you from Monday to Friday 
from 8 am - 6 pm.

Postal adress 

Mercedes ServiceCard GmbH & Co. KG
Mainparkstr. 2
63801 Kleinostheim

Phone numbers for Mercedes-Benz Service24h

Below you will find the breakdown emergency numbers for your country.